Shipping Policy
At Capry we are committed to making sure your orders are delivered on time, and we've documented our Shipping Policy for you below:
1. Delivery information
All orders are processed and dispatched within 1–2 business days.
Delivery delays can occasionally occur, in which case we do our best to ensure a swift service.
Here's a guide for orders in the UK:
- Evri Standard: 2–4 business days (Free)
- Evri Express: 1–3 business days (Charges apply)
Note: International orders may incur import fees, duties, and taxes, which are the responsibility of the recipient and are not included in the delivery cost. Capry Ltd has no control over these charges and cannot predict their amount. For more information, please contact your local customs office.
3. Delivery areas
We deliver all throughout the UK and Europe.
4. Delivery confirmation and order tracking
Once your order is on its way, you'll receive a Delivery Confirmation email with a tracking number so you can easily keep up to date with its whereabouts.
5. Damages
In the extremely rare event your order arrives damaged, please contact our customer service team at team@capry.co.uk and we will promptly send a replacement or issue a refund.
Your satisfaction is our top priority, and we strive to provide a flawless delivery experience every time.
Thanks for choosing Capry!